Nether-Log

FREQUENTLY ASKED QUESTIONS



GENERAL FAQ



JIB SYSTEM FAQ



DOLLY AND TRACK FAQ



SUCTION MOUNT FAQ






GENERAL FAQ


How do the MICRODOLLY products work as a system?

MICRODOLLY gear is purpose-built to work as a complete system as well as stand alone products. The camera plate design is identical on each product. The Jib Arm will work both on and off the Dolly, the Power Head can attach to the Suction Mount Kit or the Jib Arm, the Riser Kit can mount on the Jib Arm, and the Jib Arm can even be attached to the Suction Mount.

All MICRODOLLY products are sold as kits. This means they contain everything you need to begin shooting once you receive the products. Where necessary, even a knob to attach the camera is included. Each MICRODOLLY product comes in its own Case. Even small accessories are packaged in individual pouches and bags. Three dimensional exploded view instruction cards are included with every Kit.


Where can I get prices on MICRODOLLY products?

To receive prices on all MICRODOLLY equipment click on "Contact Us" to request a complete price list.


If I live outside the United States, can you send MICRODOLLY products to other countries?

Yes, MICRODOLLY HOLLYWOOD ships all over the world! When you're ready to order, contact us for shipping information. For our international customers, you can also purchase through our list of dealers. See the "Links" page for our International Dealers List.


Can I rent MICRODOLLY equipment?

Yes! Local shooters can rent daily or weekly. Long term rentals for TV series can also be arranged. Check our "Rentals" section for details.


How can I order MICRODOLLY products?

MICRODOLLY HOLLYWOOD products can be shipped across the country and across the world. If a product is listed on the web site, it is in stock. We ship everyday including Saturday.

Orders can be placed by E-mail (microdolly@microdolly.com), by phone (818.845.8383) or FAX (818.845.8384).


JIB SYSTEM FAQ


How much weight will the Jib Arm carry?

The MICRODOLLY JIB will safely carry up to 50 pounds (20.5kg) at its minimum reach of 33 inches and 35 pounds (15kg) at its maximum reach of 12 feet (4m).


Will the Jib Arm fit on my tripod?

Any medium to heavy duty tripod will work. Even though the MICRODOLLY JIB Arm only weighs 9 lbs. (4.08kg), remember you need a tripod that will support the total weight of the camera, Jib, and counterweight.


Why should I purchase a MICRODOLLY Jib?

When you do your research on Jib Arms, find out how much they weigh and find out how much camera weight they can carry. There are Jibs that cost less but it will be difficult to find anything that weighs as little and carries as much weight as the MICRODOLLY Jib Arm.

All MICRODOLLY equipment is specifically designed and purpose-built to travel. Lightweight and strong, this gear will carry any film/video camera up to 50 pounds. (20.5kg) The maximum size of any MICRODOLLY Equipment Case is 36 inches, less than a meter.


How much weight will the Power Head carry?

The Remote Pan/Tilt MICRODOLLY POWER HEAD will safely carry up to 45 pounds (20.5kg) of camera.


DOLLY AND TRACK FAQ


How much weight will the Camera Dolly carry?

The MICRODOLLY Camera Dolly will safely carry up to 100 pounds (40.5kg).


How much does the Camera Dolly Kit weigh?

The MICRODOLLY BASIC CAMERA DOLLY KIT weighs only 10.4 Pounds (4.5kg). It includes 13 feet (4m) of Track, the Camera Dolly, 26 feet of Pads, 12 track shims, a tripod tie-down ratchet and a Soft Case. The total weight of the Dolly Kit is less than most professional tripods.


Will my tripod work on the Dolly?

Most professional camera tripods can be used on the MICRODOLLY CAMERA DOLLY. Once the tripod foot pads are removed, the spikes will fit into one of several holes built into the Dolly T-Bar. Many tripods without spikes such as Manfrotto or Gitzo can also be used.


Will the Dolly and Track work on surfaces that are not level or smooth?

Yes, the MICRODOLLY Camera Dolly is designed to work on surfaces that are not level or smooth. The connection of each track section will flex slightly without causing the Dolly Wheel to bump. There are also foam pads in the Dolly Kit to place under the track so that it will work smoothly on sand, snow and grass.


What if I need the track to be curved?

MICRODOLLY Camera Dolly Track also makes Curved Track sections which will interconnect with MICRODOLLY Straight Track sections. Each Curved Track section is 15 feet (5m) long and turns a full 90 degrees. Four Curved sections make a full circle with a radius of 8 feet (2.2m). No adjustments are necessary in order for the MICRODOLLY Camera Dolly to be used on Curved Track.


Can I use the Camera Dolly in wet or cold climate conditions?

Yes, all MICRODOLLY products are specifically designed to operate properly in extreme weather and will work in any condition a human can safely endure.


SUCTION MOUNT FAQ


How much weight will the Suction Mount carry?

The MICRODOLLY SUCTION MOUNT will safely carry up to 50 pounds (20.5kg).


How can I attach the Suction Mount if there is no place to mount the suction cups?

The MICRODOLLY SUCTION MOUNT Camera Plate can be attached to any round or square surface tube up to two inches thick, such as a bicycle or motorcycle by using our modified Cardellini MOUNTING CLAMPS. Any combination of the suction cups and clamps can be used.


REMOTE PAN/TILT POWER HEAD FAQ


How much weight will the MICRODOLLY POWER HEAD carry?

The MICRODOLLY POWER HEAD is designed to carry cameras weighing up to 50 pounds. (22.5kg)


How do the pan/tilt controls work?

The MICRODOLLY POWER HEAD movement is controlled by strong, smooth cables which are attached to the Weight Cage at the back of the JIB. The system is weatherproof and will operated in extreme climate conditions. It can also be accessorized to be controlled electronically by digital joystick motors. The POWER HEAD weighs 8.5 pounds. (3.75kg) conditions.



CONTACT US

MICRODOLLY HOLLYWOOD

MICRODOLLY HOLLYWOOD 
OFFICE: 3110 W. Burbank Blvd.  Burbank, CA 91505-2313 U.S.A.
DIRECTIONS: Google Maps
PHONE: 818-845-8383  FAX: 818-845-8384

Copyrighted © MICRODOLLY, INC. 1996 - 2007 All Rights and Patents Reserved 
MICRODOLLY HOLLYWOOD is a registered trademark of MICRODOLLY, INC.